We are excited to announce that Engauge Workforce Solutions has been awarded ClearyRated’s 2023 Best of Staffing Diamond Client award and Best of Staffing Talent awards for providing exceptional service to both our Clients and Associates. 

2023’s awards mark the 8^th consecutive year Engauge has received the Best of Staffing Client award and the 3^rd consecutive year of Diamond status for client service.  Engauge has received the Best of Staffing Talent award 4 consecutive years and next year will be eligible for Diamond status. 

“I’m so proud of our team for the feedback they received. Service is at the core of why we come to work every day and these results show that both our clients and our Associates feel the impact of that dedication” said Katie Malnight-Meisinger, Chief Operating Officer of Engauge. “We are equally proud of our Client and Talent results. Most companies focus primarily on their Clients – we’re different at Engauge and we focus just as much energy on providing exceptional service to our Associates because we believe that when we serve both our clients and Associates well, everyone comes out ahead.”

Engauge received an average client satisfaction score of 9.5, with over 88% of clients rating Engauge a score of 9 or 10 and a Net Promoter Score (NPS) of 85.3%.  This puts Engauge significantly higher than the industry average client NPS of 31%.

Likewise, Engauge’s Talent NPS of 69.8% is over 3x the industry average 19% NPS, with 4 out of 5 Associates saying they would recommend Engauge to a friend or family member.

The feedback Engauge receives from both our clients and job seekers is a critical feedback loop that helps us improve our service delivery quality year after year. Thank you to all our Clients and Associates for your participation and valued feedback in our ClearlyRated survey. We look forward to many more years of valued partnership!